What are the responsibilities and job description for the Account Executive - Commercial Lines position at Towne Insurance?
Join us at Towne Insurance! Your Career. Your Future. Your Towne.
Towne Insurance is hiring a talented Account Executive to support our Charlotte market commercial team. The Account Executive - Commercial lines will provide professional guidance to existing clients by managing the renewal process, marketing process, and interim client needs for existing book of business in coordination with account managers and risk advisors.
About Us
Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.
About the Role
- Manage and retain existing book of business of middle market/large commercial insurance clients.
- Oversees the renewal process, to include marketing, negotiating with underwriters, creating rate/cost/loss analysis exhibits and maintains regular contact with the client and risk advisor throughout the process.
- Handles cross-selling and coordinates support of referrals with the risk advisor.
- Counsels clients on coverage needs, policy language, projected costs and other items.
- Maintains significant client interaction in-person and via telephone/email.
- Reviews and comments on leases, sub-contracts, and other documents.
- Assists with drafting insurance requirements, indemnification language, and other items.
- Crafts Stewardship reports and semi-annual claim reviews as needed.
- Resolves loss control recommendations, audit issues, and coverage problems.
- Attends carrier meetings, industry conferences, and periodic client entertainment events.
- Works in direct support of risk advisors and commercial claims associates to intervene in the claims process, as needed, to interpret coverage language, assist with communication, and reach favorable resolution.
- Completes assigned educational responsibilities.
- Adheres to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
- Other duties as assigned.
Skills and experience you’ll need:
- 10 years combined industry experience with at least two of those years in an account executive role managing middle market/large commercial accounts
- Extensive coverage knowledge in all lines of commercial insurance
- Established network of contacts with underwriters, good relationships, and an understanding of each carrier’s appetite
- Strong customer service skills
- Strong analytical skills for analyzing insurance coverage forms and strategizing solutions.
- Ability to balance multiple tasks simultaneously
- Proven ability to meet deadlines
- Microsoft Products experience (Outlook, Word, Excel, PowerPoint)
- Active P&C License
Bonus points if you have:
- Familiarity with retrospective rating, large deductible programs
- Strong consultative sales skills
- Self-directed and creative problem solving skills
- Prior Experience working with insurance software, preferably Applied Systems
What we offer:
We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:
- Excellent growth and advancement opportunities
- Competitive pay based on experience
- Health, vision, dental, and Employee Assistance Program
- Paid time off to include holidays, PTO, sick leave, and bereavement
- Profit Sharing
- Continuing education opportunities
- 401K & Employer Matching
- Employee discounts
- Identity theft protection
- Tuition Reimbursement
- Paid Training Opportunities
- Paid Parental Leave
- Wellness Plan
- Volunteer Opportunities
Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
