What are the responsibilities and job description for the Customer Service Administrator position at Towne Properties?
Description
Love Where You Work!
At Towne Properties, we don’t just build communities—we build careers. As a recognized leader in property management, we take pride in being an employer of choice. Our team is growing, and we’re looking for talented individuals like you to join us!
Position: Customer Service Administrator
Location: Carolina Regional Office, Raleigh, NC
Schedule: Monday–Thursday, 8:00 a.m.–5:30 p.m.; Friday, 8:00 a.m.–1:00 p.m.
What You’ll Do as a Customer Service Administrator:
- Serve as the primary point of contact for residents and homeowners in your portfolio.
- Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
- Address customer service inquiries and provide feedback to Association Managers.
- Prepare newsletters, community mailings, and other clerical tasks.
- Communicate with Board members regarding project updates and tasks.
What We’re Looking For:
- At least one year of experience in customer service or administrative roles.
- Strong written and verbal communication skills.
- Proficiency in MS Office products.
- Experience writing reports and business correspondence.
- Ability to thrive in a fast-paced office environment while handling challenging situations with composure and a solutions-focused approach.
- Valid driver’s license, reliable vehicle, and auto insurance.
- Willingness to undergo a drug and background check if offered the position.
Why Join Towne Properties?
- Competitive Pay: Earn $21–$22/hour based on experience, and qualifications plus yearly bonuses.
- Comprehensive Benefits: Enjoy paid time off, holidays, and medical, dental, and vision coverage, along with flexible spending accounts.
- Retirement Savings: 401(k) with company match to secure your future.
- Professional Growth: Access award-winning training and certifications to enhance your skills.
- Community Impact: Connect with residents and make a positive difference.
- Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect.
Grow Your Career With Us!
Towne Properties is committed to promoting from within. Through Towne University programs and our growing company, you’ll find countless opportunities for career advancement.
Don’t miss this opportunity—apply today and start building your career with Towne Properties!
Salary : $21 - $22
