Assistant General Manager

Essential Functions:

• Position is responsible in assisting in planning day-to-day operations
• Regular contact with the GM to provide information and discuss operations
• Resolve guest complaints as appropriate to maintain a high level of guest satisfaction and quality
• Become trained in all managerial functions and operations at the hotel level
• Daily interaction with the guests
• Solicit, negotiate and generate contracted revenues from volume prospects that meet criteria established in the hotel business plan.
• Employ revenue management techniques to recommend corporate rate proposals.
• Accurately prepare and present Requests for Proposals so that both client and hotel receive a good value.
• Prospect for new contract business using a wide variety of methods including phone calls, outside sales calls,
• attending community functions, internet prospecting, supplier partnerships, trade journals, etc.
• Develop, implement and constantly modify sales action plans.

• Manage and maintain an accurate and up-to-date contact management system.
• Negotiate and close contracts that meet the hotel’s business plan objectives. Desired arrival, departure and volume patterns must be met.
• Internally communicate client requirements, thereby insuring all information is accurate between client and hotel staff.
• Coordinate and participate in target market trade shows and sales blitzes.
• Conduct competitive analysis and maintain competitor files in order to be able to compete successfully.
• Maintain good rapport with local groups and companies.
• Other duties as assigned

Skills and Abilities:Requires advanced knowledge of the hospitality and business management fields. Requires considerable knowledge of other major areas and the skill to integrate and communicate that information.Education:A four year college degree or equivalent education/experience

• Ability to apply common sense understanding to carry out detailed written or oral instructions.
• Ability to add, subtract, multiply and divide units of measure, using whole numbers, common fraction, and decimals.
• Ability to organize multiple priorities to ensure that daily operations are performed

Experience:3 – 5 years of employment in a related position. Prior supervisory experience is strongly preferred.

Grooming/Uniforms

• All employees must maintain a neat, clean and well-groomed appearance
• Candidates should be available to work weekends and holidays.

Job Type: Full-time

Experience:

• Management: 5 years

Job Type: Full-time

Shift:

• 10 hour shift
• Day shift
• Evening shift
• Morning shift

Work Location: In person