What are the responsibilities and job description for the Front Desk Agent position at TownePlace Suites Nampa ID?
At TownePlace Suites by Marriott in Nampa, ID, we're looking for a warm, service-oriented full- or part-time Front Desk Agent to join our customer service team. If you thrive in a fast-paced hospitality environment, love creating memorable guest experiences, and want to be part of a trusted Marriott property, this is the right customer service opportunity for you!
WHAT'S THE SCOPE?
This full- or part-time hospitality role offers a pay range of $15.25 – $16.25 / hour based on experience.
This is a full- or part-time position with flexible hours, including nights, weekends, and holidays as needed. Whether you're starting your hospitality career or looking for a schedule that works around your life, we'll ensure you're set up for success.
YOUR CONTRIBUTIONS MATTER
As a full- or part-time Front Desk Agent, you will start your day ready to welcome guests and make their stay unforgettable. From the moment they arrive, you'll greet them warmly and professionally, ensuring their check-in is smooth and efficient. Throughout your shift, you will manage reservations, assign rooms, and process payments seamlessly using the hotel's property management system. Guests will rely on you as their go-to resource for any inquiries or concerns, and you'll resolve them promptly with a friendly demeanor. By the end of your shift, you'll leave knowing you've played a key role in creating exceptional guest experiences that reflect Marriott's high standards.
Please note : The hotel is currently in its pre-opening phase. As part of the pre-opening team, you will play a key role in helping to prepare and launch the hotel, ensuring a smooth and successful opening.
WHAT'S REQUIRED FOR A FRONT DESK AGENT?
- Hotel experience (Marriott experience is highly desired)
- Strong communication and customer service skills
- Proficiency with property management systems and basic computer applications
- Ability to work flexible hours, including nights, weekends, and holidays
- Friendly and professional demeanor with a knack for handling guest concerns calmly and efficiently
- Ability to multitask and thrive in a fast-paced environment
ABOUT US
We're more than just a brand-new extended-stay hotel-we're a family. Our 112-room hotel features in-room kitchens, separate sitting areas, a swimming pool, and a hot tub, offering guests a comfortable home away from home. We're looking for passionate team members to help us make it a success. We pride ourselves on fostering a supportive, family-like environment where hard work is valued and career growth is encouraged. Our full-time employees enjoy a comprehensive benefits package, and you'll have the chance to be part of a rapidly growing area in Nampa near top attractions like the Ford Center, local businesses, and expanding business parks. Join us and be part of something exciting from day one!
JOIN US!
Take the first step toward joining our customer service team at TownePlace Suites! Our 3-minute, mobile-friendly initial application makes it easy to apply today. Don't wait-start your journey in hospitality with us now!
Job Posted by ApplicantPro
Salary : $15 - $16
