What are the responsibilities and job description for the Front Office Manager position at TownePlace Suites Nampa ID?
Are you motivated to help others, solve problems, and contribute to incredible guest experiences? Do you enjoy leading a team in completing exceptional work? If YES, then TownePlace Suites , Nampa in Nampa, ID invites you to apply for this full-time Front Office Manager position! Our extended-stay hotel needs an attentive and reliable person to oversee our front desk operations. Could it be you?
As a crucial member of our hospitality team, you earn $17.00 - $20.00 / hour .
Become our Front Office Manager and take our customer service efforts to the next level!
QUALIFICATIONS
- 2 years of front desk or customer service experience
- Proficiency with basic computer applications and hotel property management systems
- Excellent leadership and team management skills
- Strong communication, interpersonal, and customer service skills
- Professional problem-solving and conflict-resolution skills
- Ability to work a flexible schedule with some weekends and holidays
- Ability to consistently meet brand and operational standards
PREFERRED CRITERIA
HOW YOU MAKE A DIFFERENCE
Your schedule includes nights, weekends, and holidays as needed.
As our Front Office Manager, you drive efficient hotel operations and help deliver incredible experiences for guests. With a friendly and professional attitude, you manage the key administrative duties that keep everything running smoothly. You expertly lead your front desk team by managing schedules, conducting training sessions, and inspiring staff to excel. Following brand standards and hotel policies, you answer guest questions and address concerns.
You work closely with other departments to provide comprehensive customer service and increase revenue, ensuring seamless communication and coordination. Accuracy is crucial as you maintain administrative occupancy, payment, and reservation records. You empower your team to provide the best guest experiences possible, proactively resolving issues and managing our hotel systems to ensure unforgettable stays!
Please note : The hotel is currently in its pre-opening phase. As part of the pre-opening team, you will play a key role in helping to prepare and launch the hotel, ensuring a smooth and successful opening.
ABOUT US
We're more than just a brand-new extended-stay hotel-we're a family. Our 112-room hotel features in-room kitchens, separate sitting areas, a swimming pool, and a hot tub, offering guests a comfortable home away from home. We're looking for passionate team members to help us make it a success. We pride ourselves on fostering a supportive, family-like environment where hard work is valued and career growth is encouraged. Our full-time employees enjoy a comprehensive benefits package, and you'll have the chance to be part of a rapidly growing area in Nampa near top attractions like the Ford Center, local businesses, and expanding business parks. Join us and be part of something exciting from day one!
ARE YOU READY TO JOIN US?
Run our front desk operations and lead a dedicated team to greatness by becoming our Front Office Manager! Don't wait - apply now with our initial form.
Job Posted by ApplicantPro
Salary : $17 - $20
