What are the responsibilities and job description for the IT Support Engineer position at Toyota Material Handling North America, Inc.?
Join our Team as an IT Support Engineer!
TMHNA Company: Toyota Heavy Duty
Work Location: East Chicago, IN 46312
Work Mode: On-site
The Role:
We're looking for an energetic, customer-centric IT Support Engineer who can support computer troubleshooting in an office and manufacturing environment that includes desktop, portable and remote devices, printers/copiers, applications, and enterprise system support. Collaborate with a dynamic and diverse team to perform computer repairs, installation and configuration of standard software and more! Innovate by bringing fresh ideas and creativity to the table (literally, we bring snacks to meetings too!). Conquer challenges with a smile (bonus points for a sense of humor).
What You'll Be Doing:
- Provides excellent customer service through interactions with customers via telephone, e-mail, etc. providing technical support and problems solving abilities on a variety of technical and nontechnical issues.
- Perform maintenance tasks and configuration with desktop management software tools, including software updates and patches, remote control tools, application inventory and management, inventory reporting, imaging computers, and IT asset management in case of failure events, notifies users and fixes the problem or escalates to senior members.
- May provide installation, support, and administration of a virtualized Windows server environment using VMware.
- You'll be the go-to desktop support and troubleshooting subject matter expert.
- Collaborate with multiple departments and teams sharing best practices.
- Provide support in implementing assistance to IT-related project activities
What We're Looking For:
- Bachelor's degree OR equivalent of experience in an IT-related environment
- Experience in the installation, configuration, use, and troubleshooting of mobile and desktop devices
What Your Total Compensation & Benefits Package will look like:
- Competitive Salary
- 13 Paid Holidays
- Competitive Paid Time Off
- Low cost Medical plans
- No cost Dental & Vision options
- 100% 401k match up to 6%
- Company paid Life Insurance, STD, and LTD
- Employee Assistance Program (EAP) that allows covered behavioral health visits
- Recognition and Kaizen (continuous improvement) Reward Programs
- Opportunities for Growth and Development
- Best in class work culture!
Who We Are:
Toyota Material Handling North America (TMHNA) consists of leading providers of material handling solutions, Toyota Material Handling, Toyota Heavy Duty and The Raymond Corporation. With multiple locations across North America, we are committed to leveraging our unique strengths at both organizations to invest in the best people, processes, and products into one unified organization.
Big Name | Big Opportunities | Life is Better at Toyota
Let TMHNA take your career to new heights. We provide employees with the opportunity to make a meaningful impact through innovation and creativity in an unmatched culture.
EEO / Affirmative Action Responsibility:
As a proud equal opportunity employer, reasonable accommodations may be available to individuals with disabilities to interview and to perform the essential functions of a role. It is Toyota Material Handling's policy to afford equal employment and advancement opportunity for all qualified individuals without distinction or discrimination because of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Additional Details : Employment authorization required. Toyota Material Handling North America will not pursue visa sponsorship for this position.
