Internship Generation Z User Research For Mobility User Experience

In a nutshell

Join Toyota's Vehicle UX team to research Generation Z's mobility habits, focusing on electric vehicles. Conduct surveys, benchmark UX concepts, analyze data, and provide recommendations to improve user experience. Ideal for students in Cognitive Engineering, HCI, or Psychology with research experience, strong communication, and analytical skills. 6-month internship.

Company Information

TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 350.000 people. Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing, and engineering operations.

We are excited to be transforming into a mobility company focusing on bringing even more happiness to our customers through various mobility solutions.

Your team and your responsibilities

TME R&D centre is responsible for planning, development and production support of vehicles aimed at - and locally produced for - the European market.

Within TME R&D, the VPE – Vehicle UX team is responsible for ensuring a good overall UX (User Experience), by the HMI (Human-Machine Interaction) and Ergonomics (physical and cognitive) performance of vehicles, both during actual vehicle development and in research activities.

In the vehicle UX division we conduct research to collect and analyze customer behavior through a variety of qualitative and/or quantitative methods and collaborate with other functions to understand and incorporate the technical requirements into research.

To accomplish this goal, you will assist in:

• Surveys and interview,
• Benchmarking of new innovative UX concepts,
• Data analysis,
• Writing of recommendations based on findings.

Your Profile

Your profile

• You are fluent in English (TME’s business language)
• Student in Cognitive Engineering, Cognitive Science, Human computer interaction, Psychology or similar
• Experience with Microsoft Office tools and Teams
• Experience in user research
• Good communicator, happy to work in a multi-cultural environment
• Open minded, with interest in different cultures and uses
• Good self-organisation and time management
• Analytical – Investigative, inquisitive, always asking 'why?'
• Customer Centric- Able to leverage their empathy for and knowledge of the user to influence stakeholders’ teams

We offer

We offer a dynamic multicultural work environment with broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise.

Your benefits

• Flexible working hours and hybrid working (homeworking, 10 days from abroad);
• Company restaurant – Warm dishes, salads and desserts daily, including Japanese and traditional Belgian specialties, as well as a vegan/vegetarian option;
• Sport facilities – Tennis, squash, volleyball, football and softball pitches are available at various Toyota sites;
• Team building activities and other personnel related events;
• Programs to support your physical and social well-being.

A truly diverse, equitable and inclusive workplace

At Toyota Motor Europe, we are committed to providing equal employment opportunity to all. All our recruitment decisions are based on the individual and their qualifications along with the job requirements. The selection process is without regard to nationality, sexual orientation, gender identity or expression, age, religion, ethnicity, disability or other personal characteristics. We do not tolerate harassment or discrimination as our individual experiences and overall diversity is our key strength. Together we have the power to make a positive change and go beyond the ordinary.

If you need any specific consideration for the interview process due to disability or any other reason, please let the recruiter know.