What are the responsibilities and job description for the Service Writer/Advisor position at Toyota of Colchester - Antonino Auto Group?
Toyota of Colchester is hiring a service advisor/writer to add to their team.
Customer Service experience required. We will teach you the rest!
The service advisor/writer has the opportunity to interact with thousands of customers to build customer loyalty by developing trust and confidence in the dealership and the services we provide.
You will be:
- Scheduling appointments
- Discussing customer's concerns about mechanical problems
- Advising customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications
- Contacting customers by telephone regarding changes to the estimate or time promised
- Delivering vehicles to customers, review work performed, explain charges and answer questions
- Assisting the service manager as necessary
Requirements:
- Must be an exceptional multi-tasker
- A valid driver's license with a good driving record
- Customer service focused
- Automotive service experience preferred but not require
- Successful completion of pre-employment screenings
We offer:
- On-going Customer Service Training
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company Paid Life Insurance
- Paid Time Off.
- Paid Holidays
- Employees enjoy special pricing on new and used vehicles
This full time position is hourly plus bonuses.
Antonino Auto Group is an Equal Opportunity Employer
Job Type: Full-time
Job Type: Full-time
Work Location: In person