What are the responsibilities and job description for the Automotive Receptionist position at Toyota of Naperville?
Dan Wolf Automotive Group is looking for a detail-oriented and organized Receptionist to be a part of our amazing team! This is not a front-facing position, but it plays a crucial role in ensuring smooth daily operations. We offer both part-time and full-time hours, providing flexibility to fit your schedule. If you have strong communication skills and enjoy working behind the scenes to support a dynamic team, we want to hear from you!
Must be available Monday and Friday from 6:50 AM - 8:00 PM and Saturdays 6:50 AM - 5:00PM
Apply today and take the first step toward an exciting opportunity!
Responsibilities
- Operates switchboard telephone system
- Communicates with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
- Takes thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
- Provides basic information to callers who have general inquires
- Assists the accounting office with various clerical duties as needed
- Friendly, professional, courteous and efficient when working with all customers and employees
- Refers customers who have additional questions to the service advisor or other appropriate individual
- Handles customer complaints with integrity and poise and refers the customer to the appropriate individual for further communication
Qualifications
- Demonstrated superior customer service skills
- Excellent communication skills and high attention to detail
- Ability to multi-task and handle several phone calls at once
- Must have at least a high school diploma/GED
- Must be proficient in Microsoft Word and Excel
- Must have dealership and/or recent retail receptionist experience
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
- Professional appearance and strong work ethic
What We Offered
- Positive/motivating work environment
- We promote from within
- Insurance benefits for full time
- Paid time off benefits for full time
- Diverse workforce
- $15.00 Per Hour
Salary : $15
