Front Desk Receptionist

Schedule available:

Monday thru Friday

8-2pm

or

Monday thru Friday

2-8pm

Rotative Saturdays

8-7pm

1. JOB SUMMARY

· Serves as a front-line representative for the dealership. Greets customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party.

· Welcome all customers by phone or walks in, always offering the best service and projecting good image for the company

2. ESSENCIAL DUTIES

· Greets showroom customers and determines the nature of their visit.

· Obtains and records basic demographic information about each customer, using dealership sales control system.

· Hands out brochures and other information to customers.

· Answers basic customer inquiries. Refers more extensive inquiries to the appropriate person.

· Directs customers to the correct department, notifies the appropriate salesperson that a customer is waiting, or introduces the customer to a salesperson.

· Serves as telephone back-up.

· Serves as clerical back-up.

· Maintains professional appearance.

· Other tasks as assigned.

3. RESPONSABILITIES

· Ensures greet customer and coordinate getting them assistance, always in a professional, friendly and efficient manner.

· Establish the necessary measure to safeguard the assets and interests of the company.

· Provide a quality service for the internal and external customers.

· Perform their duties with a sense of mutual respect, ethical, collaboration, tolerance and positive attitude toward their peers.

· Protects organization's value by keeping information confidential.

· Receive and answer calls, always answering with a greeting, the name of the company and its name, channeling them to the corresponding area, as well as taking errands.

· Reception and attention to walk in customers.

· Send, receive, registry and channeling customers and clients calls

· Receive the mail, registry, and channeling for the people concerned.

· Make courtesy calls and offer services.

· Make the directory of addresses and phone extensions.

· Support in different areas in the company.

4. JOB PROFILE

Qualifications

· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

· No prior experience or training.

· High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

· Bilingual (Spanish-English)

· Ability to read and comprehend simple instructions, short correspondence, and memos.

· Ability to write simple correspondence.

· Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.

Mathematical Skills

· Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.

· Ability to perform these operations using units of American money and weight measurement, volume and distance.

Reasoning Ability

· Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.

· Ability to deal with problems involving a few concrete variables in standardized situations.

Job Type: Full-time

Pay: $9.00 - $10.50 per hour

Expected hours: 38 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Rotating weekends

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Pharr, TX 78577 (Required)

Work Location: In person

Salary : $9 - $11