What are the responsibilities and job description for the Customer Support Specialist position at TPC Benefits?
Company Description
TPC Benefits is an employee & executive benefits consulting firm based in Birmingham, Alabama. We design employee benefit packages that include medical insurance, life, disability, dental, vision, and voluntary benefits, specializing in Group Health Insurance for companies. Our services help protect employees in times of need and assist companies in hiring and retaining top-tier talent.
Role Description
This is a full-time on-site entry level Account Manager role at TPC Benefits in Birmingham, AL. The Account Manager will be responsible for managing client accounts, building and maintaining relationships, implementation and provide excellent customer service. The Account Manager will be responsible for ensuring client satisfaction.
Qualifications
- Strong relationship-building and communication
- Ability to analyze and understand client needs
- Excellent problem-solving and decision-making abilities