What are the responsibilities and job description for the Front Desk position at TPC Capt Management Corp?
Summary & Objective
Below is a summary and overall objectives of the job. This section describes the primary purpose of the position.
| Primary responsibilities include answering incoming calls and directing them appropriately, greeting visitors, calendar management. Processes/distributes incoming/outgoing mail and processes FedEx shipments. Photocopying, Scanning, Indexing, and other clerical duties as assigned. |
Essential Functions
Below is a list of the essential functions of the job truly necessary or required to perform the job, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties as assigned may be required.
- Answer all incoming calls
- Indexing records
- Scanning documents and records
- photocopying
- Data Entry
- Other duties as assigned
Education
The following formal education is required and/or preferred or for the job.
Required:
- High School Diploma or Equivalent
Certificates, Licenses and Registrations
Below is the list of required and/or preferred certificates, license and registrations for the job.
N/A
Experience & Skills
Below is the list of required and/or preferred experience, knowledge, skills, and abilities for the job.
- Excellent oral communication
- Excellent telephone skills
- Good customer service skills
- Ability to answer a multi-line, extremely busy phone system
- Solid organizational skills
- Computer skills
- Patient personality
- Comfortable with computer based console
- Experience in a medical office environment
Supervisory Responsibility:
N/A
Work Environment
Below is a description of working conditions and the working environment such as the noise level, inside or outside, or other factors that will affect the person’s working conditions while performing the job. Please check all that apply.
- Standard Office Environment
Physical Demands
Below is a list of the physical demands of the job, including bending, sitting, lifting, driving, general office activities, manual dexterity, and vision and the number of hours required to perform the task.
- Prolonged periods of sitting at a desk and working on a computer.
- Prolonged periods of standing, bending, and reaching
- Must be able to lift up to 50 pounds at times.
Please note, this job description does not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.