What are the responsibilities and job description for the Business Analyst position at TPI Global (formerly Tech Providers, Inc.)?
Role : Business Analyst
Duration : 06 months contract
Location : Montgomery AL (Onsite)
Position Description
The business analyst will be responsible for understanding the current newborn screening follow-up and hearing system, assessing whether it meets the needs of program staff, and identifying areas for improvement.
If the existing system is unable to meet these needs, the business analyst will help oversee a project to develop a new in-house solution tailored to the program’s requirements.
The business analyst will partner with stakeholders to gather, document, and analyze their needs and requirements for the newborn screening follow-up and hearing system.
This includes examining the current system, reviewing existing documents and requirements, identifying capabilities and limitations, and analyzing the existing processes to determine areas for improvement which may need to be documented as additional requirements.
The business analyst will create workflow charts and diagrams, document system interactions, and provide clear and thorough documentation to ensure alignment with business needs.
Key responsibilities include interviewing program staff to gain a deeper understanding of how the system is used, documenting how staff interact with it, and coordinating meetings to build consensus and ensure all stakeholders are aligned.
The business analyst also participates in solution discussions, offering insights and recommendations based on their analysis to support informed decision-making.
The role requires expertise in formal requirements gathering methodologies and experience in developing requirements documentation.
Strong organizational and writing skills are crucial, along with the ability to create graphic representations of complex business processes.
Additionally, the business analyst should have skills in project management, stakeholder engagement, systems analysis, and familiarity with software development lifecycle (SDLC) processes. Proficiency in using business analysis tools and project management software is also beneficial.
Skills Required
Knowledge of personal computer hardware and related equipment
Strong and professional verbal and written communication skills
- Ability to establish and maintain effective working relationships with public health managers and laboratory staff, as well as other public health partners
Proficiency with MS Office applications (e.G., Word, Excel)
Ability to manage multiple tasks simultaneously with ease and efficiency
Skills Preferred
Project management software
Database knowledge, SQL to analyze and retrieve data from systems
Basic programming knowledge for effective collaboration with developers
Experience Required
A minimum of 3 years’experience in business analysis or a related field.
Education Required
Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or another related field. Or equivalent work experience
