What are the responsibilities and job description for the IT Technical Aid position at TPI Global (formerly Tech Providers, Inc.)?
Job Title- IT Technical Aid
Location- Los Angeles, CA, 90012 (Onsite)
Duration- 06 Months Contract
Position Description
- The Information Technology (IT) Technical Aid works under the supervision of professional information technology staff to provide basic support services and assistance
- Perform routine information systems related tasks in a centralized IT organization.
- The IT Technical Aid will provide support to systems customers and / or to departmental staff for a variety of IT related issues including the identifying, tracking, documenting, researching, and resolving job issues or problem calls, and will follow specific procedures for escalating high priority issues, when required
- Support IT professionals by performing routine systems testing and production work, including validating user manuals, procedures, and other instructional materials
- Will work on medium size office grade printers and high-speed commercial printers as needed
- Should be capable of lifting office supplies and equipment of up to twenty pounds
- Assist in the installation, configuration, maintenance and troubleshooting of information technology devices including personal computers, video display terminals, printers, cabling and other hardware.
Skills Required
Skills Preferred
Experience Required
Education Required
Education Preferred
Additional Information
Local candidates only. Driver’s license with no restrictions and use of own vehicle for required traveling to Norwalk, Panorama City, Downtown LA, El Monte, Torrance, and Baldwin Park. Live scan will be performed by Dept of Public Health.
