What are the responsibilities and job description for the Learning Resource Assistant position at TPI Global (formerly Tech Providers, Inc.)?
Job Location : Indianapolis, IN / Hybrid (onsite ideally thursday but friday could work as well)
Project Duration : 10 months with possible extension
JOB DESCRIPTION
Responsibility :
Client is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Client also services customers utilizing its 20 nationwide service centers;each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24 / 7 in-house call-center, Client provides scheduled maintenance and unscheduled services to fleets anywhere, anytime.
Duties & Responsibilities :
Perform an initial setup of new Mobile and EMS Technician iPhones.
Duties are, but may not be limited to, installing a protective outer case to the phone, placing a screen protector on each device, and updating and resetting each phone
Create and organize welcome bags each week for our new Mobile and EMS Technicians
Print and assemble name tents
Print and assemble participate guidebooks
Requirements
High School Diploma / GED and 3 years’experience in a related field.
The right candidate could also have a different combination, such as any level degree / certification beyond a HS diploma / GED in a related discipline and up to 1 year of experience;or 5 years’experience in a related field
Proficient at a basic level with Microsoft Office software;specifically Word and Excel
Ability to reference a participant list, and then incorporate those names into a mail merge function
Experience in performing initial Apple iPhone setup i.E. Installing screen protectors and phone cases
Capable to initiating iPhone updates, performing a phone reset, and charging an iPhone
Previous experience using a copy machine;preferably a Canon Image Runner C7565i
Strong interpersonal skills to develop business relationships at all levels within an organization
What are your top 3-5 MUST HAVEs OR REQUIRED skillset :
Microsoft Word / Excel experience, 2. IPhone experience iPhone 14, 15, 16, 3. Attention to detail.
