What are the responsibilities and job description for the Office Administrator position at TPI Global Solutions?
Job Description
TPI Global Solutions is seeking a highly organized and detail-oriented Receptionist to join our team.
The ideal candidate will be responsible for providing exceptional customer service, answering inquiries, and resolving complaints in a timely and professional manner.
- Answer incoming calls and direct them to the appropriate person or department.
- Handle and resolve customer complaints in a fair and efficient manner.
- Complete follow-up customer inquiries as necessary.
Responsibilities:
- Provide administrative assistance with answering inquiries and questions.
- Refer calls or in-person inquiries to the proper person, office, or resource requested.
- Handle and resolve customer complaints.
- Complete follow-up customer inquiries as necessary.
- Perform other duties as assigned by management.
