What are the responsibilities and job description for the Senior Network Support & Automation Analyst position at TPI Global Solutions?
6 Months Contract (Possibility of Extension)
Auburn Hills, MI (Hybrid)
Note - Must have ability to travel in USA, Canada, & Mexico
Responsibilities
Formal Education or Equivalent:
Auburn Hills, MI (Hybrid)
Note - Must have ability to travel in USA, Canada, & Mexico
Responsibilities
- Advances functionality within the network automation, simulation and automated validation solutions (Ansible / NetMiko / Terraform / Python / Cisco CML / GNS3 etc)
- Ensures the lifecycle of network infrastructure is maintained and optimized. This starts with determining the design, collecting requirements and proposing a solution and continues to ensure that regular operational tasks like patching are done leveraging best methods like automation, culminating with ensuring the hardware is replaced through a managed end of life process.
- Drives a continuous improvement process to identify opportunities to eliminate waste and improve processes within VWGoA
- Informs management of critical issues that may affect clients or the infrastructure and provides recommendations for mitigation.
- Works with network product vendors and VWGoA Enterprise Architect and Network Team Lead to implement network improvements, and new data network products and technology.
- Involved in troubleshooting a wide range of issues including electronic data traffic, network security, domain name servers, network load balancing, virtual private networks, local area networks, wireless local area networks and firewalls.
- Will be expected to interface and support incident resolution with 1st and 2nd level support teams with all network problems.
- Analyze and understand the organization's environment and architecture, proposing solutions to meet customer requirements
- Audit third-party providers for compliance with VWGoA network support and implementation policies as needed.
- Maintains required documentation for all data network activities.
- Troubleshoots complex network issues within prescribed service levels.
Formal Education or Equivalent:
- Bachelor’s degree, preferably in Computer Science, or a related discipline;
- Understanding of core IT concepts including networking and access control;
- Strong written and verbal communication skills
- Cisco CCNP (Routing and Switching or DataCenter) and proven experience with Cisco Networks
- WAN Technologies (MPLS), Routing Protocols (Deep knowledge of BGP and OSPF) and supporting technologies (eg BFD)
- Experience with information security management frameworks such as ISO 27001, ITIL, NIST 800-53, CIS
- Cisco CCIE - Routing and Switching (Desired) / Arista ACE
- Network Automation & Simulation Experience (Ansible / Python / GNS3)
- Broad experience in full stack support environment, able to troubleshoot problems affecting a variety of operating systems both server and workstation
- 5 years of experience implementing & managing enterprise firewalls with a specific focus on next-generation feature implementation
- End-user VPNs - SSL, ESP, host posture checking
