Account Assistant

• Enter all released Sales Orders in the tracker, print and release documents to the warehouse for processing in order of the priority and color coding accordingly.
• Address the assigned customer’s queries and concerns and escalating issues to the Team Lead when needed.
• Coordinate all shipment release activities between fulfillment, warehouse and logistics teams
• Facilitate all administrative duties including all filing and document management
• Assist with daily office administrative functions – Coordinating weekly team breakfast, supplies inventory and listing for ordering, etc.
• Ensure the highest level of data quality and integrity by processing documents accurately.
• Assist with Shipping functions and other system transactions when needed.
• Update various team dashboards daily as instructed.
• Ensure that all inbound and outbound files contain all necessary document copies and are in proper sequence.
• Review and scan all final docs, inbound and outbound and upload into the shared folders daily.
• Follow up on Daily inbound and outbound milk run transfer documents and maintain records of the daily transfers.
• Responsible for customer satisfaction by implementing effective service capabilities; will interface directly with client in a professional manner and respond to all inquiries in a timely manner.
• Provide feedback on work processing estimates and timelines as needed.

• Minimum of 1 year of Sales Order Entry or Sales Support experience.
• Familiarity with Warehouse Management Systems
• Associate Degree a plus.
• Oracle experience is a plus
• Proficiency in the use of Microsoft Office, Excel, PowerPoint, and other technical software is required.

Salary : $18 - $20