What are the responsibilities and job description for the Call Center Representative De la Pena Eye Clinic position at TPR/CPM Staff?
De la Pena Eye Clinic- Call Center
English/Spanish Bilingual candidate is highly preferred
Summary
Inceptions, triages and routes all incoming calls and emails, schedules patients according to the physician’s schedule and template. Conveys messages documented within the patient’s account to the patients. Updates, collects, and verifies patient demographic information, registers patients, updating and educating patients on current practice policies and changes to the organization as instructed by management.
