What are the responsibilities and job description for the Host/Hostess position at Track 15?
Position: Host/Hostess
Reports To: Track 15 Management Team
Join the Team at Track 15 – Providence’s Newest Food Hall Destination!
We’re looking for enthusiastic, guest-focused individuals to be part of a high-performing, creative, and fast-paced team redefining the food hall experience.
About Us:
Track 15 is a collaboration of seasoned hospitality and real estate professionals who are passionate about building welcoming, dynamic spaces. We pride ourselves on being nimble, driven, and committed to exceptional service — and we’re seeking like-minded individuals who bring energy, warmth, and a solutions-first mindset to their work.
About the Role:
The Host/Hostess will be a key front-of-house presence, welcoming guests and ensuring a seamless first and last impression. While one part of this role involves assisting guests with parking-related transactions, it's also about creating a warm, approachable environment at the entry point of Track 15. You'll be the friendly face greeting visitors, answering questions, and passing feedback along to the management team.
Key Responsibilities:
- Greet guests warmly and send them off with genuine thanks
- Support guests with parking transactions and troubleshoot as needed
- Maintain an organized and approachable front entrance
- Act as a communication bridge between guests and management
- Be attentive and observant — addressing small issues before they become big ones
You’re a Great Fit If You:
- Are upbeat, personable, and dependable
- Communicate clearly and stay cool under pressure
- Are confident working independently while staying in sync with your team
- Take pride in creating exceptional guest experiences
Bonus Points For:
- Previous experience in hospitality, parking services, or customer-facing roles
- Familiarity with Providence and/or experience in high-traffic venues
Why Join Us?
At Track 15, you'll be part of a tight-knit, energetic team that values creativity, innovation, and fun. This is a great opportunity to grow with a professional hospitality group that’s passionate about people, food, and community.
Ready to Apply?
Help us shape the guest experience from the ground up. Join the movement at Track 15 — where flavor, community, and good vibes meet.
Job Types: Full-time, Part-time
Pay: $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $16