Demo

Service Advisor/ASM

Tracy Toyota
Tracy Toyota Salary
Tracy, CA Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/21/2025

Tracy Toyota is seeking an experienced professional and outgoing Service Advisor to join us in supporting our dealership staff and customers while assisting building and representing the brand! In this role, the Service Advisor will work directly with our customers on their vehicle repair needs. A great opportunity awaits the right individual in our fast paced and busy Service Department. We provide a highly competitive compensation plan, along with the security of being part of an great team and brand.

Pay: $60,000 - $140,000 Annually

What are the day-to-day responsibilities?

  • Ensures prompt, professional, friendly, and timely greeting of all customers.
  • Communicates with service customers to determine the nature of the problem or concern.
  • Obtains customers and vehicle data utilizing current dealership technology.
  • Advises customer on care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer’s specifications and provides suggestions for maintenance.
  • Provides customer estimates of labor and parts and obtains approval for work to be done.
  • Fully explains to customers any additional work that is required, including additional cost and time consideration based on timely multi-point inspection.
  • Follows up on the progress of each repair throughout the day and updates the customer regarding any changes to initial agreement or timeline.
  • Ensures payment for all repairs is secured before vehicle leaves the dealership.
  • Maintains Customer Satisfaction Index (CXI) rating above group rating.
  • Conducts all transactions in a professional, legal, and ethical manner.

What are the requirements for this job?

  • Previous experience preferred, but not required.
  • Skill and ability to apply and perform basic accounting functions and mathematic operations including addition, subtraction, multiplication, and division.
  • Skill and ability to use personal computers and related software applications, including MS Office, TCC,CDK and dealership specific software.
  • Must have general knowledge of vehicle mechanical operations.
  • Skill and ability to communicate ideas and instructions clearly and concisely to both customers and technicians in a professional manner.
  • Skill and ability to communicate effectively, both orally and in writing.
  • Must maintain a high level of integrity.
  • Strong attention to detail and ability to handle multiple tasks simultaneously.
  • Proven ability to work independently and in a team environment, promoting positive working relationships.
  • Must have excellent interpersonal abilities and customer service skills.
  • Must be able to maintain composure & a positive attitude under pressure
  • Must be able to drive vehicles with manual transmission.

Automotive Dealership Experience Preferred

Tracy Toyota offers a full comprehensive benefit package including Medical and Dental Insurance, Life Insurance, a 401K plan, advancement opportunities and much more!

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Job Type: Full-time

Pay: $60,000.00 - $140,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Supplemental Pay:

  • Commission pay

Work Location: In person

Salary : $60,000 - $140,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Service Advisor/ASM?

Sign up to receive alerts about other jobs on the Service Advisor/ASM career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$69,639 - $105,367
Income Estimation: 
$119,245 - $194,714
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$52,318 - $65,657
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Tracy Toyota

Tracy Toyota
Hired Organization Address Tracy, CA Part Time
We are seeking a meticulous and detail-oriented person to join our team. The ideal candidate will be responsible for cle...

Not the job you're looking for? Here are some other Service Advisor/ASM jobs in the Tracy, CA area that may be a better fit.

Service Advisor

Midas Tire & Auto, Lodi, CA

Service Advisor

Kia Country in Manteca, Manteca, CA

AI Assistant is available now!

Feel free to start your new journey!