What are the responsibilities and job description for the Inside Sales Representative position at Trade & Industrial Supply, Inc?
Overview
Come join us, at Trade & Industrial Supply, we are looking for an inside sales representative. This is an onsite position here at our Lawrenceburg location. We are a family owned and operated independent welding gas distributor. We represent all the major brands in the welding industry. Plus, both packaged and bulk welding and industrial gases. We are looking for a team player with a positive can-do mindset to join our team! Previous inside sales experience preferred in welding or industrial sales, or other related industries. Customer service and or counter experience required.
Responsibilities
- Answering incoming calls and responding to customer e-mail’s timely & professionally.
- Support outside sales team
- Locating and quoting products, account questions, tracking etc.
- Assist with counter sales support when needed for walk-in customers.
- Locate and suggest products to customers, quote and process order accordingly.
- Conduct courtesy pre-calls and emails to core customers to obtain weekly orders.
- Coordinate with the Purchasing Manager regarding inventory requirements.
- Assist with inventory counting and logging as needed.
- Review and correct customer invoices and shipping documents.
- Research and answer customer technical questions about packaged gases, welding, and cutting & Safety products.
- Prepare customer orders for shipping as needed, with accuracy.
- Operate a forklift (certification required).
- Coordinate orders with shipping and delivery staff.
- Keep the store and warehouse clean and organized.
- Track equipment repairs and process paperwork accordingly.
- Ability to multitask and work effectively in a fast-paced environment.
Qualifications
- Applicants must be proficient in computers.
- Microsoft Office, ability to learn our ERP system.
- Must have a positive attitude and work well as a team.
- Excellent communication and customer service skills.
- Aptitude for welding and industrial gas applications is a plus.
- Willingness and ability to complete vendor provided welding related product training.
- Prior experience in the welding and industrial gases distribution is a plus.
- Exceptional listening and problem-solving abilities
- Experience in shipping and receiving operations is preferred.
- Basic math skills and business understanding.
Join us as an Inside Sales Representative, where your contributions will play a vital role in driving our success while helping customers find the right solutions for their needs.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $60,000 - $80,000