Food and Beverage Supervisor

Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you’ll stay at one, play at two — with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you’re looking for family fun, a romantic retreat, a group getaway, or anything in between, it’s all here at TradeWinds Island Resorts. https://www.tradewindsresort.com/careers

Overview

Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row!  TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach.

We are currently seeking a Food and Beverage Operations Supervisor for our outlets at TradeWinds Island Resort. This person acts as the Manager on Duty when the manager is absent. To be successful in this role you’ll manage day-to-day operations, which includes verifying that the quality, standards and meeting the expectations of the guests daily, maintaining the operating budget, and verifying that standards and legal obligations are followed. Additional responsibilities include developing specific goals and plans to prioritize, organize, and accomplish work, with specific focus on daily checklists, guest comment card review and compliance. 

The F&B Operations Supervisor will also assist the servers, if necessary, in taking orders, running food, clearing/cleaning tables, and greeting/seating guests.

Responsibilities

• Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
• Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards, and procedures.
• Supports and supervises an effective monthly self-inspection program.
• Operates all department equipment as necessary and reports malfunction.
• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Understands employee positions well enough to perform duties in employees' absence.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Check staffing levels and ensure all employees are in uniform and on time.
• Monitor the staff and ensure all guests are being cared for during their visit.
• Managing inventory so that all necessary ingredients are stocked for service.
• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendations for improvements.
• Support the servers, if necessary, in taking orders, running food, clearing/cleaning tables, and greeting/seating guests.

Qualifications

• High school diploma or equivalent
• 1-3 years of kitchen management experience
• Working knowledge of food safety and sanitation standards
• Able to multi-task and work in a fast-paced environment
• Excellent communication, problem-solving, and organizational skills
• Able to work flexible hours, including evenings, weekends, and all holidays