What are the responsibilities and job description for the Customer Service/Cashier/Sales position at Trading Post?
Overview
We are seeking a motivated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service while assisting with their shopping needs. You will play a crucial role in enhancing the customer experience by ensuring a smooth checkout process and maintaining an organized store environment. If you have a passion for customer service and enjoy working in a retail setting, we would love to hear from you.
Responsibilities
- Greet customers warmly as they enter the store and provide assistance as needed.
- Process transactions accurately and efficiently at the cash register.
- Perform product demos to showcase new items and promotions to customers.
- Maintain knowledge of current promotions, products, and services offered in the store.
- Assist customers with inquiries regarding products, services, and store policies.
- Stock shelves and ensure that merchandise is displayed neatly and attractively.
- Handle returns and exchanges in accordance with company policies.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Communicate effectively with customers, addressing any concerns or questions they may have.
- Help keep store clean and in good customer standing
Qualifications
- Previous experience in customer service or retail sales is preferred but not required.
- Basic math skills to handle transactions accurately.
- Strong communication skills, both verbal and written, to interact with diverse customers effectively.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Bilingual candidates are encouraged to apply as it enhances communication with our diverse clientele.
- A positive attitude and willingness to learn about products and services offered in the grocery store.
- Flexibility to work various shifts, including weekends and holidays as needed.
Join our team today and become an integral part of delivering exceptional service to our valued customers!
Job Type: Part-time
Expected hours: 16 per week
Shift:
- Evening shift
- Night shift
Work Location: In person