What are the responsibilities and job description for the Fitness FOH Sales Associate position at Training Mate Glendale?
Who are we?
Training Mate is the market leader in High Intensity Interval Training with the highest standards of operation in the industry. We bring an Australian twist to the American Fitness Industry, with a strong philosophy to create healthier, happier lives, create a supporting environment, and a balanced lifestyle addressing physical, mental and social health. We will continue our mission to change the fitness industry for the better and be the best part of someone’s day!
Job Duties Include:
- Sales – membership sales, lead nurturing, communication with prospects and members, education for new potential clients, joey follow up
- Sales activities for lead generation
- Establish and maintain an effective referral program
- Present the Training Mate concept to interested consumers
- Participate in marketing and outreach events
- Lead studio tours with prospective members
- Lead client retention initiatives
- Maintain reception area to always ensure its clean and tidy
- Greet and check in members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the studio
- Work at our front desk which includes answering phones and talking to members among other tasks
- Assist trainer in setting up the workout
- Capture weekly content for social media channels
- Execute the daily studio cleaning checklist (pre/during/post) shift activities
- Participate in 1-2 scheduled workouts per week
- Responsible for processing accurate credit card transactions
- Respond immediately to member requests, inquiries, and concerns in a professional and objective manner with the goal of resolution
- On-board all clients through the established processes
- Attend and participate in all required training programs
- Sell memberships, packs, special promotions, and retail through in person, phone and email strategies
Job qualifications include:
- Excellent customer service skills - previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
- Excellent verbal and written communication skills required
- Able to multi-task and excel in a busy environment
- Functional computer skills required
- MS programs (word, excel), Internet, Basic computer program software use. Mariana Tek & BrandBot experience is advantageous
- Health & Fitness minded people strongly preferred
- High school diploma required
- Ability to work and function in the Training Mate environment
- Flexible to work day, evening and/or weekend hours as needed
Benefits include:
- Commission structure
- Free unlimited membership
- Free unlimited membership for 1 family member
- Discounts across various health and wellness services
- External training
- Invite to external sales conference twice a year
- Opportunity for growth
- Team bonding events throughout the year
- Retail discounts
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 20 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- Day shift
- Evening shift
Experience:
- Fitness sales: 1 year (Required)
Ability to Commute:
- Glendale, CA 91201 (Required)
Work Location: In person
Salary : $17