What are the responsibilities and job description for the Customer Service Specialist-Stone position at Trajus Surfaces, LLC?
Summary Description :
Utilize company vehicle to commute to jobsites. Identify and assess repairs in the field. Perform various minor repairs. Communicate with the customer, sales department, install team and manufacturing plant when needed.
Job Duties :
- Perform all job duties including driving adhering to all safety rules and regulations.
- Wear all necessary PPE while performing job duties.
- Prepare and maintain inventory of supplies and material in the company vehicle to perform field repairs.
- Perform a daily safety inspection on company vehicle and report any issues.
- Adhere to predetermined schedule of work. Communicate on a regular basis with supervisor regarding any delays or issues.
- Inventory and maintain responsibility for all company owned tools and supplies.
- Identify and assess all types of repairs needed for countertops.
- Perform touch ups as needed that can be done on site.
- Determine and communicate to field coordination and manufacturing if repairs needed cannot be performed on site.
- Communicate and maintain professional relationship with customer regarding job assignment.
- Practice good housekeeping at the job site and in company vehicle.
- Perform other related duties as assigned.
Skills :
Qualifications :
Physical Demands :
While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; use hands to grasp, handle, or feel objects; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear. The employee may occasionally lift or move up to 50 pounds.