What are the responsibilities and job description for the SPA Front Desk Receptionist position at Tranquility WellSPA?
Front office coordinator
Tranquility WellSPA is an established, premier Day Spa and Medical Spa in Wexford, PA. We are experiencing exciting growth and seeking to hire a Front Office Receptionist to join our team immediately. This position is part time and includes some evenings and some Saturdays. The schedule is Wednesday 4 pm - 8 pm, Thursday 3 pm - 8 pm, and every other Saturday 8:30 am - 3:30 pm. We are looking for a professional, dependable team player to make our high-end clientele feel comfortable, welcome, and happy while providing exceptional service.
The SPA Front Desk Receptionist responsibilities include:
- Provide excellent customer service
- Intake new clients, schedule appointments and respond to customer needs.
- Answer phone calls, emails, and communicate with clients as necessary.
- Handle the sale of memberships, packages, specials and gift cards as well as maintain a full working knowledge of all products and services offered.
- Assist with promotional programs and special events.
- Assist with office operations: filing, reporting, etc.
- Light housekeeping to maintain office appearance.
- Assist with other clerical duties as necessary.
Requirements:
- Must be self-motivated and possess strong communication skills
- Must be able to multi-task and interact with clients well.
- Previous experience in retail or spa preferred but not required.
- Proficient in the Microsoft suite of products: Office, Word, Excel
- Previous experience with spa scheduling software preferred but not required.
- High School Diploma or equivalent preferred.
- Desired candidate must be outgoing, positive and professional.
Benefits:
-Great work environment and a wonderful team of people
-Competitive Hourly Rate (Initial Rate $15 per hour)
-Benefits such as IRA, life, dental, vision, disability will be discussed during interviews
-Discounted spa services and products
Qualified applicants please forward resume.
Job Type: Part-time
Salary: $15.00 /hour
Job Type: Part-time
Pay: From $15.00 per hour
Work Location: In person
Salary : $15