What are the responsibilities and job description for the Payroll Specialist position at Transcend Solutions?
Contract Duration: 6 months
Location: Plano, TX
Hybrid-1 day WFH, 4 Days in Office (M-TH)
Education: Bachelor's degree preferred
Key Results Areas
• Support Payroll Accuracy SLA at or above current SSC requirements
• Support payroll team Service Request Ticket resolution SLA at or above current SSC requirements
• Ensure key quality control activities are completed according to established schedule/guidelines
•Support team projects and continuous improvement initiatives
Qualifications:
• 3 years of US & CAN work experience in a payroll role, preferably in a 3rd party payroll or shared service environment
• 2 years in customer service related field
• Experience with top tier payroll and HRIS systems (UltiPro, Kronos, Workday or similar)
• Ability to troubleshoot and resolve requests using pre-defined and creative solutions
• Expertly interpret, create and present a variety of instructions furnished in written, oral, and diagram or schedule form
• Produce measurable results in a collaborative team environment as well as independently to manage time and priorities while achieving defined personal and team goals
• Payroll audit, control, quality assurance and/or tax management experience
• Payroll accounting experience including GL posting, accruals and reconciliation of payroll expenses
• Demonstrate intermediate knowledge of Microsoft Office Products, specifically Excel, Word and PowerPoint
• APA Fundamental Payroll Certificate (FPC) or Certified Payroll Professional (CPP) designations preferred
