What are the responsibilities and job description for the Dispatcher position at Transdev?
Become a Dispatcher with Transdev!
Transdev is looking for a Dispatcher with a CDL in Elyria, OH. Our dispatchers are an integral part of daily operations. The dispatcher position works directly with bus drivers and other operations staff and regularly communicates with the general public. The goal of the dispatcher is to make sure all drivers perform their routes on-time each day. We hire individuals who make safety and customer service their top priorities.
Our Dispatchers Will Enjoy:
- Starting at $18.00 / hr.
- Team-oriented environment
- A comprehensive benefits package with paid holidays & vacation, medical, vision, and dental coverage, and 401(k) savings plan.
Our Dispatchers are responsible for:
- Consistently review routes and make adjustments for efficiency
- Maintain route productivity
- Respond to customer inquiries such as vehicle location, ETA, and ride times in a timely manner
- Monitor emails and handle as appropriate
- Provide excellent customer service
To qualify as a Dispatcher, you’ll need:
- Must have a CDL
- High school diploma or equivalent
- Dispatch experience preferred
- Excellent verbal and interpersonal skills.
- Problem solving and analytical abilities.
- Excellent customer service skills
- Have good communication skills
About us:
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
Corporate office is based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers the freedom to connect to what they care about in their cities. www.transdevna.com Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.
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Salary : $18
