What are the responsibilities and job description for the Front Office Medical Receptionist (PCSC) position at Transformations Care Network?
At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. As a Patient Care and Site Coordinator (Front Office Medical Receptionist) you will be the bright first face our clients see as they begin their mental health journey, setting the stage for a positive and welcoming experience.
As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door. You will transform lives – enhancing the client experience as you contribute to our vibrant, client-centered environment. Come join us and be a pivotal part of a team that values and celebrates your role in transforming client care.
Key Responsibilities
As the heart of our clinics, your role as a motivated administrative professional is key to our mission, offering you the opportunity to make a significant impact from the moment our clients walk through the door. You will transform lives – enhancing the client experience as you contribute to our vibrant, client-centered environment. Come join us and be a pivotal part of a team that values and celebrates your role in transforming client care.
Key Responsibilities
- Warmly greet and check clients in, ensuring a friendly and professional experience.
- Efficiently handle phone calls, maintaining effective communication.
- Manage insurance processes with attention to detail, ensuring smooth client experiences.
- Provide outstanding administrative support, including scheduling and maintaining records.
- Contribute to a clean and inviting clinic atmosphere.
- Support telehealth services, embracing healthcare's digital evolution that allows clients to access support more easily.
- Collaborate with a dynamic team, enhancing our culture of excellence.
- Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
- Maintain a professional demeanor, contributing to the clinic's positive environment.
- High school diploma or equivalent.
- Experience in medical office settings and familiarity with EMR systems.
- Effective communication skills, client -focused approach, and ability to excel in a fast-paced setting.
- CPR certification (or willingness to obtain).
- Enjoy competitive salary and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
- Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize client care.
- Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
- Play a pivotal role in reshaping behavioral health, with your efforts directly improving client lives.
- Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
- Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents, and assure your triumph in your role.
