What are the responsibilities and job description for the Customer Service Representative position at Transglobal, Inc?
Transglobal Door in Upper Sandusky, Ohio is currently looking for a Customer Service Representative to join our Office Staff.
Essential Duties & Responsibilities:
· General Customer Services Duties
o Customer Quotes
o Phone calls
o Emails
o Take and process customer orders
· Process various forms and documents
· Process HOT same day ship orders
· Outside sales team support
o Assist with quotes
o Research and provide part number information
o Research and assist with shipment inquiries/issues
· Process order revisions as needed
· Provide support to all departments as needed
Help with anything else that be needed.
Skills Needed:
· Teamwork
· Microsoft Excel, Word, Office
· Phone etiquette
· Customer Service
· Professionalism
· Organization
· Ability to multi-task
HOURS ARE: 8:00 AM – 4:30 PM
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $17 - $19
