What are the responsibilities and job description for the Sales Specialist position at TRANSITION BIKES?
Type: Full-Time Year-Round
Location: Bellingham, WA
Wage Range: $18 - $20 per hour, depending on experience
Transition Bikes is looking for a passionate and customer-focused individual to join our Outpost team. This role will focus on sales and customer service, offering the opportunity to engage with customers while supporting the smooth operation of our Outpost.
Who You Are
You are enthusiastic about bikes and enjoy helping people. You bring a positive attitude, a strong willingness to learn, and a passion for providing great service. You thrive in a collaborative environment and are excited to contribute to creating an unforgettable experience for customers, whether through answering their questions, helping with bike setup, or offering product recommendations.
What You'll Do
Customer Service
- Provide information about Transition Bikes, our history, and our products
- Setup and assist customers with demo bikes and new bikes
- Tend the bar and serve alcohol and bar snacks to customers
- Assist with general sales and inquiries
Operations
- Perform opening and closing duties
- Help maintain the demo fleet by cleaning and preparing demo bikes
- Stock, label, organize, and merchandise products
- Monitor and respond to emails and phone calls
Requirements and Qualifications
- 1 years of experience in a bike shop is preferred
- 3 years of experience in retail sales is preferred
- Knowledge of mountain bikes, components, and accessories
- Good organizational skills with the ability to maintain a clean workspace
- Excellent communication skills
- Ability to work weekends
- Must have, or be eligible to earn, a valid M.A.S.T permit to serve alcohol (must be 21 )
- Must live in, or be willing to relocate to, Bellingham, WA
Why Join Transition?
- Comprehensive Benefits: Enjoy health, dental, and vision insurance along with supplemental accident coverage.
- Retirement Savings: We offer a Simple IRA with employer matching after one year.
- Employee Discounts: Get access to our bikes and gear at generous discounts.
- Work-Life Balance: Join our regular company rides and enjoy access to world-class trails right out your door.
- Company Culture: Be part of a team that values camaraderie, authenticity, and a shared love for mountain biking.
Salary : $18 - $20