Receptionist - (healthcare facility)

Company Description

• Start Date:  ASAP, we have a new employee orientation class starting soon
• Hourly Wage Estimate:    $15.50 hourly
• Shift:  8 hour shifts; PMs
• Schedule: Part-time (required to work at least 3 days a week) 3P-11P M-F with rotating weekends.

You’re not just your job title.  Your role here extends far beyond your job description.  You are a friend and family member to each resident.  You know their name and their story.  You are providing compassion and companionship to those in our care.  This family aspect is what sets us apart from other health care sectors. 

When someone becomes a patient here, each of us becomes their partner on their journey to healthy living. No matter the illness, injury or limitation.

Join us and make a connection of your own.  Join us and make a difference in someone’s life.

A little more about our center:

Joliet Terrace is an Intermediate Care Facility (ICF), providing care to the mentally ill/behavior health population.  Located in a quiet suburban neighborhood, we are easy to commute to and have a stable team.  What makes us unique:

• We can help you with your education costs.
• Our leadership/managers will take you under their wing and help you build your career.
• This is a close-knit family-like team.

Job Description

What you will do in this role:  Having a loved one in a medical center is stressful.  As a Medical Receptionist, you will be the first happy face to greet our visitors and family members and make them feel at ease.  The functions are similar to that of a “Welcome” (reception) desk.   You are greeting guests, performing clerical tasks and managing the phone lines for a busy Medical Facility. 

Sample of daily duties:

• Greet and direct visitors while managing the incoming phone lines
• Create correspondence, data entry, printing, scanning, manage office supplies, and receive mail/deliveries
• Make doctor appointments for guests and arrange the transportation
• Monitor the employee door and ambulance bay entrance

What’s in it for you: 

• A manageable workload (Also - not a lot of lifting)
• Flexible scheduling – we understand when things come up
• Employee recognition programs
• Annual merit increase opportunities
• Robust benefits package, including a retirement savings plan
• Refer-a-Friend programs – Bring your friends & earn a $ bonus $.
• Educational Assistance program – We’ll help you $ pay $ for your classes.

Donna, our employee of 35 years, says “I love my work-family!  We work well together, help one another and have fun while we’re here.”  

Qualifications

Medical Receptionist:  officially we call this job a Concierge, but in other centers it may be called a Welcome or Front Desk Receptionist.

What we need from you:

• Prior Experience in a Healthcare or Medical setting is preferable.   
• Strong PC skills and proficiency with Microsoft Office including Word, Excel and Outlook
• Strong Written and verbal English communication skills are required
• High school diploma or GED
• Ability to successfully pass a pre-employment physical and criminal history background check

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply.  Join us and be the reason someone smiles today.

Additional Information

Note: This overview/Ad is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.  More information will be disclosed during your interview and on the formal Job Description.

This center is managed by TRANSITIONAL CARE MANAGEMENT.  We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers. 

Each center is unique; offering you a variety of long-term career opportunities.