Director Accounts Receivable

Job Description: The Director, of Accounts Receivable will lead TransMedics' accounts receivable (AR) operations, ensuring effective management of customer invoicing, collections, and cash application processes. This role is responsible for driving process improvements, maintaining strong customer relationships, and ensuring compliance with company policies and regulatory requirements. The ideal candidate will bring leadership expertise, a problem-solving mindset, and a focus on operational excellence to ensure timely and accurate AR operations that support the company’s financial health. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee all aspects of AR operations, including invoicing, collections, and cash application processes. Develop and implement AR policies and procedures to ensure efficiency, accuracy, and compliance with internal controls. Manage the collections process, partnering with customers and internal stakeholders to address outstanding balances and resolve disputes promptly. Monitor AR aging reports and other KPIs to identify trends, risks, and opportunities for improvement. Lead and mentor the AR team, fostering a culture of accountability and continuous improvement. Collaborate with sales, finance, and operations teams to ensure alignment on billing, payment terms, and customer account management. Drive automation and process improvements in AR operations to enhance efficiency and scalability. Ensure compliance with company policies, SOX requirements, and relevant regulatory standards. Prepare and present AR reports and insights to senior leadership, highlighting key metrics and actionable recommendations. Support audits and other corporate initiatives by providing AR-related documentation and insights. BACKGROUND AND QUALIFICATIONS: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (required). 8 years of experience in accounts receivable or related finance roles, with at least 3 years in a leadership capacity. Strong knowledge of AR processes, controls, and best practices in a public company environment. Demonstrated ability to lead and motivate teams, manage priorities, and meet deadlines in a dynamic environment. Proficiency in ERP systems and advanced Excel skills. Experience in working with cross-functional teams to address and resolve customer billing and collection issues. PREFERRED QUALIFICATIONS: Experience in the healthcare, life sciences, or medical technology industry. Familiarity with SOX compliance and other regulatory requirements. Proven track record of driving process improvements and automation in AR functions. Strong analytical and problem-solving skills, with the ability to present complex data in a clear and actionable manner. Excellent communication and relationship-building skills to engage effectively with internal and external stakeholders. TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees. Welcome to TransMedics Careers! Our Vision is to help save more patients' lives by becoming the trusted partner to transplant stakeholders worldwide and delivering the highest quality technology, service and clinical care. TransMedics Group, Inc. (TMDX) is a commercial-stage medical technology company transforming organ transplant therapy for end-stage organ failure patients across multiple disease states. We developed the Organ Care System, or the OCS™, to replace a decades-old standard of care that we believe is significantly limiting access to life-saving transplant therapy for hundreds of thousands of patients worldwide. Our innovative OCS technology replicates many aspects of the organ’s natural living and functioning environment outside of the human body. As such, the OCS represents a paradigm shift that transforms organ preservation for transplantation from a static state to a dynamic environment that enables new capabilities, including organ optimization and assessment. In concert with our OCS technology platform and OCS Connect™ app, which enables TransMedics and transplant clinicians to efficiently track, coordinate & communicate resource logistics for donor organs procured and maintained on OCS™, TMDX launched its National OCS™ Program (NOP) in 2022: 16 regional hubs across the U.S. staffed by a dispersed workforce of experienced, on-staff OCS Perfusion Specialists & Cardiothoracic and Abdominal Donor Procurement Surgeons. These resources are mobilized on-demand via our own dedicated ground & aviation transportation logistics network, to retrieve and deliver allocated donor organs from anywhere in the U.S. – aiding U.S. Transplant Centers in bidding farewell to the time & distance limitations of cold storage & expand the pool of viable donor organs for their transplant recipients.