What are the responsibilities and job description for the Retail Specialist - Truck and Trailer Sales position at Transport Enterprise Leasing?
Position Purpose :
The Equipment Sales Retail Specialist is responsible for driving retail equipment sales within a defined area of responsibility by actively engaging prospective customers and walk-in traffic at TEL’s assigned retail location. The specialist will leverage in-depth knowledge of TEL’s products and focuses on identifying and converting leads into sales opportunities while delivering exceptional customer service. Position Responsibilities :
- Develop and maintain a comprehensive understanding of TEL’s products and services, effectively communicating their value to customers by highlighting how TEL’s offerings enhance profitability and cash flow.
- Collaborate with the sales team to identify, qualify, and nurture leads, assisting in the conversion of qualified prospects into successful sales opportunities.
- Utilize Salesforce and other software tools efficiently to ensure thorough, accurate, and detailed documentation of customer interactions and sales activities.
- Drive sales performance by achieving established sales targets within the designated Area of Responsibility (AOR), with a primary focus on retail truck and trailer sales.
- Serve as the primary point of contact for assigned prospects, providing timely and professional assistance to address inquiries and sales-related needs.
- Respond directly to customer inquiries or coordinate with internal departments to deliver superior customer service and support.
- Proactively address and resolve customer concerns in a prompt and effective manner to maintain high levels of satisfaction.
- Conduct market research to gather intelligence on competitors within the assigned AOR, identifying trends and opportunities to enhance TEL’s competitive advantage.
- Stay informed on industry developments, including market trends and potential disruptions, to provide strategic insights and recommendations.
- Perform additional tasks and projects as assigned by management to support business objectives.
- Comply with all Standard Operating Procedures (SOPs) and company policies to maintain operational excellence and integrity.
- Continuously learn, share, and implement improvements in all processes and responsibilities as needed to enhance the effectiveness of providing world-class service and support.
Knowledge Skills, and Abilities :
Education and Experience :
Benefits :
EEO Transport Enterprise Leasing is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on qualifications, merit, and business needs. We also proudly support and encourage applications from veterans.
Salary : $800
