What are the responsibilities and job description for the Bilingual Support Representative position at Transtreme?
Schedule Life-Changing Appointments with Transtreme
We are seeking a highly motivated and organized individual to join our team as a Bilingual Call Center Scheduler. In this role, you will play a vital part in coordinating appointment scheduling for geriatric patients with our Nurse Practitioners.
About the Role:
- Coordinate appointment scheduling for geriatric patients with our Nurse Practitioners
- Assist with language support through our translation line to ensure effective communication with patients
Requirements:
- Minimum 3 years of telephone experience (call center experience preferred)
- 3 years of customer service experience
- Medical scheduling experience is an asset
- Proficient in data entry and Microsoft Office
- Excellent verbal communication and active listening skills
- Strong work ethic
- Team-oriented
- Bilingual in Spanish, Mandarin, or Cantonese (required)
Work Setting:
- On-site in Maitland, FL call center
- Full-time position with flexible hours, including designated breaks
