Event Coordinator and Floor Supervisor- Italian Eatery by Travail

We are currently searching for a hospitality-driven Event Coordinator/ Floor Supervisor for I.E. by Travail.

Ideal candidates have open availability and at least 2 years of previous restaurant experience.

Candidates must be at least 18 years old.

About Us

In service since 2010, we are a group of passionate food lovers dedicated to providing a supportive, fun, and professional workplace built upon teamwork, authenticity, creativity, and transparency.

We want to help each of our team members realize their highest potential and reach their future goals.

Our mission is to to immerse the world in unforgettable dining experiences with a generous serving of detail and grace and to continuously improve and expand our landscape of unforgettable eating and drinking establishments.

Who We Seek

As an important contributor to the business and team, we are looking for an experienced, dedicated, energetic, and authentic individual who is passionate about hospitality and guest service, has a keen eye for detail and has excellent time management and communication skills.

Desired Skills and Experience

• High school diploma or GED
• 2 restaurant experience
• Effective communication and organizational skills
• Superior time management skills to effectively prioritize tasks for efficient service and smooth operations
• Friendly, positive attitude
• Excellent eye for details and aesthetics
• Strong sense of urgency

As the Event Coordinator at I.E. by Travail, you are responsible for the planning and execution of private dining/ events. Additionally, you will also be responsible for facilitating a successful service by acting as Floor Supervisor when events are not actively in service. This position reports directly to the General Manager, with direction from the Event Sales Manager.

Main Responsibilities

• Review private dining contracts/ BEOS with General Manager and Event Sales Manager
• Conduct on and off-site tours with potential guests
• Plan private dining events per guest contract specifications, partnering with multiple Travail Collective departments to ensure guest satisfaction is exceeded
• Play an active role in the execution and service of group events from setup to finish
• Act as the point-of-contact during service for booked groups of 12 or more, buyouts and for off-site events
• Ensure proper scheduling of all private events (servers, WAHS, bartenders, etc)
• Responsible for gathering guest payment at the end of the event, when required
• Attend and participate in weekly food/ beverage and BEO meetings
• Maintain open communication with other departments to ensure all group dining information is disseminated and all needed information is gathered in a timely manner
• Provide a professional and polished experience when interacting with clients
• Knowledge of menu items for both food and beverage
• Update calendars with event information
• Maintain steps of service set by the Travail Collective and implement changes as necessary
• Identify guest needs and respond proactively to all their concerns
• Ensure FOH team is prepared for service and provide floor presence and support
• Maintain a sense of urgency during and after service
• Engage with guests in a friendly, inviting manner consistent with Travail Collective’s mission, vision, and core values
• Work with the leadership team to motivate/elevate staff as a unit
• Attend all pertinent Travail Collective meetings, training opportunities, staff meetings, etc.
• Create and maintain a positive and communicative relationship with coworkers
• Foster an open door policy with all staff and leaders at Travail Collective
• Represent and maintain culture standards of Travail Collective inside and outside of the restaurants within our company
• Understand and stay up to date with what is happening within all Travail Collective restaurants
• Be flexible in an ever-changing environment

What We Provide

We’ve created a culture that rewards genuine, results-driven, and fun-loving individuals who enjoy the company of others and respect each other’s unique skills and individuality. We foster career growth and development, encourage playing to your strengths and celebrate the importance of having a diverse, cohesive team. We also provide:

• Employee discount
• Daily family meal (100% free)!
• Opportunity for growth and development
• Fun, supportive work environment
• Health and dental insurance benefits
• Paid sick time

Physical Demands

Must be able to stand/walk for extended periods at a time

Must be able to reach overhead, bend, squat, kneel, sit

Must be able to walk stairs and climb step ladders

Must be able to use POS System

Must be able to lift up to 45 lbs. occasionally or and/or up to 10 lbs. frequently

Must be able to use voice when interacting with guests

Job Type: Full-time

Pay: From $26.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift

Ability to Commute:

• Minneapolis, MN 55407 (Required)

Ability to Relocate:

• Minneapolis, MN 55407: Relocate before starting work (Required)

Work Location: In person

Salary : $26