What are the responsibilities and job description for the Customer Service Associate position at Travel America / Petro - TA Operating, LLC?
We are seeking a skilled Customer Service Associate to provide exceptional experiences for our customers at Travel Centers of America. With a long history of delivering top-notch service, we strive to create a welcoming atmosphere in our fast-paced environment.
As a key member of our team, you will be responsible for delivering world-class customer service, processing transactions accurately and efficiently, and collaborating with colleagues to maintain a clean and inviting space.
About the Role
- Deliver outstanding customer interactions through effective communication and interpersonal skills.
- Process transactions quickly and accurately while maintaining attention to detail.
- Work collaboratively with colleagues to achieve common goals and maintain a positive work environment.
Key Responsibilities
- Provide excellent customer service in a fast-paced environment.
- Operate a point-of-sale system to process transactions accurately and efficiently.
- Collaborate with colleagues to maintain a clean and welcoming atmosphere.
Requirements
- Previous experience in customer-facing roles or cash handling.
- Excellent communication and interpersonal skills to effectively interact with customers.
- Able to work flexible hours, including weekends and holidays.