What are the responsibilities and job description for the Customer Service Cashier position at TravelCenters of America?
Job Summary
We are seeking a friendly and efficient Cashier to join our team at a busy travel center. The ideal candidate will be responsible for providing excellent customer service while accurately processing transactions. This role requires strong communication skills and the ability to collaborate effectively with team members to enhance the shopping experience for our customers.
Duties
- Operate the Point of Sale (POS) system to process customer transactions quickly and accurately.
- Provide exceptional customer service by greeting customers, answering questions, and assisting with product inquiries.
- Engage in upselling techniques to promote additional products and services to customers.
- Collaborate with team members to ensure smooth operations during peak hours.
- Conduct product demonstrations as needed to highlight new items or promotions.
- Maintain a clean and organized checkout area, ensuring all supplies are stocked and ready for use.
- Handle cash, credit, and debit transactions while adhering to company policies regarding cash handling.
- Assist in supervising junior staff during busy shifts, providing guidance and support as necessary.
Skills
- Strong communication skills to effectively interact with customers and team members.
- Basic math skills for accurate transaction processing and cash handling.
- Previous experience in a grocery store or retail environment is preferred but not required.
- Ability to work collaboratively in a fast-paced environment while maintaining attention to detail.
- Experience with POS systems is a plus, along with knowledge of upselling techniques.
- A positive attitude and a commitment to providing outstanding customer service are essential for success in this role.
Join our team today and contribute to creating a welcoming shopping experience for our valued customers!
Job Types: Full-time, Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
- Overnight shift
Experience:
- Cash register: 1 year (Required)
- Cash handling: 1 year (Preferred)
Ability to Commute:
- Montgomery, NY 12549 (Required)
Ability to Relocate:
- Montgomery, NY 12549: Relocate before starting work (Preferred)
Work Location: In person
Salary : $16 - $17