What are the responsibilities and job description for the Customer Service Representative - TravelCenters of America position at TravelCenters of America?
At TravelCenters of America, we are committed to delivering exceptional customer experiences to our guests. As a Customer Service Representative, you will play a critical role in ensuring that our quick service restaurant is a welcoming and enjoyable destination for travelers from all over the country.
Key Responsibilities
- Provide friendly and efficient service to our customers, ensuring that they feel valued and appreciated.
- Serve high-quality food and beverages in a clean and safe environment, maintaining the highest standards of presentation and quality.
- Process transactions accurately and efficiently using our point-of-sale system, ensuring that customers receive their orders promptly and with a smile.
- Work collaboratively with our kitchen team to ensure seamless execution of orders and maintain a positive atmosphere in the dining area.
Requirements
- A passion for delivering exceptional customer service and a commitment to excellence in all aspects of your work.
- Previous experience in the food service industry, preferably in a quick service restaurant setting.
- Basic computer skills and knowledge of POS systems.
- Ability to work flexible hours, including nights, weekends, and holidays.
Benefits
- A competitive hourly rate between $20.00 and $25.40.
- A comprehensive benefits package, including medical, dental, vision, and life insurance.
- A 401(k) plan with a company match.
- Vacation and paid holiday time.
- Tuition reimbursement and opportunities for career advancement.
- A wide range of discounts on technology, travel, food, and fuel.
Salary : $20 - $25
