What are the responsibilities and job description for the Travel Center Representative position at TravelCenters of America?
About Us
At TravelCenters of America, we're dedicated to delivering exceptional service to our guests. We believe that our employees are the key to our success, which is why we invest in their development and well-being. Our travel centers offer a unique opportunity to work in a dynamic environment where you'll interact with a diverse range of people. If you're passionate about delivering outstanding customer service, have excellent communication skills, and are comfortable working in a fast-paced environment, we'd love to hear from you.
Responsibilities
As a Customer Service Representative, your responsibilities will include:
Requirements
To succeed in this role, you'll need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have basic computer/POS knowledge. Previous food service experience is a plus, but not required. You'll also need to be flexible and available to work a variety of shifts, including nights, weekends, and some holidays. Additionally, you'll need to maintain confidentiality and handle sensitive information discreetly.
Benefits
As a member of our team, you'll enjoy a range of benefits, including medical, dental, vision, and life insurance, 401(k) with a company match, vacation and paid holidays, tuition reimbursement, on-site meal discounts, and a wide variety of discounts on technology, travel, food, and fuel. Plus, you'll have opportunities for growth and advancement within our company.
At TravelCenters of America, we're dedicated to delivering exceptional service to our guests. We believe that our employees are the key to our success, which is why we invest in their development and well-being. Our travel centers offer a unique opportunity to work in a dynamic environment where you'll interact with a diverse range of people. If you're passionate about delivering outstanding customer service, have excellent communication skills, and are comfortable working in a fast-paced environment, we'd love to hear from you.
Responsibilities
As a Customer Service Representative, your responsibilities will include:
- Serving customers in a friendly, courteous, and efficient manner.
- Processing transactions accurately and efficiently.
- Maintaining a clean and safe environment for guests.
- Following safety procedures when handling and/or preparing food.
- Establishing strong communication and rapport with leaders and co-workers.
Requirements
To succeed in this role, you'll need to possess excellent communication and interpersonal skills, be able to work well under pressure, and have basic computer/POS knowledge. Previous food service experience is a plus, but not required. You'll also need to be flexible and available to work a variety of shifts, including nights, weekends, and some holidays. Additionally, you'll need to maintain confidentiality and handle sensitive information discreetly.
Benefits
As a member of our team, you'll enjoy a range of benefits, including medical, dental, vision, and life insurance, 401(k) with a company match, vacation and paid holidays, tuition reimbursement, on-site meal discounts, and a wide variety of discounts on technology, travel, food, and fuel. Plus, you'll have opportunities for growth and advancement within our company.
