What are the responsibilities and job description for the Front Desk Agent position at Travelers Rest Motel?
Travelers Rest Motel, guests’ top rated lodging property in Lancaster County, is looking for a warm, welcoming individual with a heart of hospitality to join our guest service team as a Front Desk Agent.
This position is part time, 2-4 shifts per week including some weekends. The morning shift is typically 6:30 to 2:00; the evening shift is typically 1:45 to 9:30.
The Front Desk Agent is our principal point of contact with our treasured Guests, and is responsible for:
· Making every Guest feel welcomed, like they’re returning home;
· Taking reservations and checking Guests in and out;
· Addressing Guest questions and concerns with warmth and understanding;
· Maintaining Guest records in our computer system;
· Working with our other departments to ensure the greatest possible Guest service;
· Working well as part of a team, helping others, and upholding our Team Covenant to treat one another with respect, love, care, and understanding.
This position requires continual computer use. Computer experience is very helpful.
Our mission is to provide an environment where people can connect, and to be a home away from home for our loyal, longtime Guests. If you share that passion, we are looking for someone just like you!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 15 – 30 per week
Shift:
- Day shift
- Evening shift
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Relocate:
- Intercourse, PA 17534: Relocate before starting work (Required)
Work Location: In person
Salary : $15