Scheduling Coordinator

Job Description: Physical Therapy Scheduling Coordinator

Location: Atlanta, GA

Position Overview: Our Physical Therapy Client, located in Atlanta, GA, is seeking a polished and professional individual to join our team as a Physical Therapy Scheduling Coordinator. The ideal candidate will be a detail-oriented, customer-focused professional with experience in healthcare administration. This position is essential in ensuring a smooth and seamless scheduling experience for our patients, particularly those recovering from surgery. You will work closely with both patients and healthcare providers to facilitate appointments, confirm schedules, and provide exceptional service. This is a 6-week contract to start with a strong possibility of extension and conversion! Role is fully onsite, and 8 shift assignments will occur between 8AM-7PM. Hourly compensation is 20/Hr!

Key Responsibilities:

• Schedule Management: Coordinate and schedule physical therapy appointments for patients recovering from surgery, ensuring availability that aligns with both patient and therapist schedules.
• Patient Communication: Serve as the first point of contact for patients, addressing inquiries, explaining treatment protocols, and confirming appointment details. Provide guidance to patients on what to expect during their therapy sessions.
• Post-Surgery Scheduling: Work closely with surgeons, primary care providers, and other medical professionals to ensure timely and accurate scheduling of post-operative physical therapy sessions.
• Patient Record Maintenance: Maintain accurate and up-to-date patient records, including treatment plans, scheduling details, and any necessary follow-up communication.
• Insurance Verification & Authorization: Ensure that patient insurance information is up-to-date and assist with obtaining necessary authorizations for therapy sessions as needed.
• Problem-Solving: Handle any patient scheduling conflicts or concerns with professionalism and efficiency to ensure a positive patient experience.
• Team Collaboration: Work closely with the physical therapy team and healthcare providers to optimize patient care and schedule flow. Provide support to therapists as needed in managing their schedules.

Qualifications:

• Proven experience in a medical or healthcare administrative role, preferably in physical therapy, rehabilitation, or related fields.
• Strong organizational skills with the ability to manage multiple tasks and patient schedules efficiently.
• Excellent communication skills, both verbal and written, with a professional, friendly, and empathetic approach.
• Knowledge of insurance verification, authorizations, and medical office procedures is preferred.
• Proficient in using scheduling software, Microsoft Office Suite, and other administrative tools.
• Ability to maintain confidentiality and adhere to HIPAA regulations.
• Strong attention to detail and accuracy in scheduling and record-keeping.

Preferred Qualifications:

• Previous experience working in a physical therapy or rehabilitation setting.
• Familiarity with patient management and scheduling software (e.g., Clinicient, Kareo, or similar platforms).
• Bilingual in English and Spanish is a plus, but not required.

Why Join Us?

• Competitive compensation and benefits package.
• A supportive, professional team dedicated to patient care and success.
• Opportunity to make a meaningful impact on patients’ recovery and overall well-being.
• Convenient location in the heart of Atlanta, GA.
• If you are a polished and organized professional who is passionate about helping others and ensuring a smooth recovery process for patients, we invite you to apply for the Physical Therapy Scheduling Coordinator position. Join us in providing exceptional care and support to those in need of physical therapy!