What are the responsibilities and job description for the System Integration Expert position at TRC Talent Solutions?
About the Position
We are seeking a highly skilled System Integration Expert to join our team at TRC Talent Solutions. As a System Integration Expert, you will be responsible for designing, implementing, and maintaining complex system integrations across multiple client accounts.
Your primary responsibilities will include:
- Service and Support
- Perform regular inspections, maintenance, and software updates of control systems
- Identify and address system malfunctions or inefficiencies promptly
- Implement system upgrades and enhancements to improve efficiency and performance
- Continuously monitor service and support channels, including phone lines, email, chat, and ticketing systems
- Track service metrics, performance indicators, and key performance indicators (KPIs) to identify issues and trends
- Respond to incidents, outages, and service disruptions promptly
- Manage shift schedules and workload distribution to meet service demands and effectively ensure 24/7 coverage
- Act as a point of contact for escalated issues and complex customer inquiries
- Collaborate with technical teams to resolve critical incidents quickly and efficiently
- Create instrument lists by examining P&ID drawings
- Compile submittal and procurement documentation for controls and instrument hardware
- Provide technical support for panel fabrication technicians
- Inspect completed control enclosures
- Participate in customer design review meetings
- Assemble development system using project hardware and computers
- Configure user interface and HMI screens
- Configure DDC, PLC, and/or DCS control algorithms Draft system documentation from templates
- Assist in customer demonstrations and acceptance testing
- Configure networks to interface with equipment
- Work in a supervised role and/or with a team at a customer site
- Install project software and configuration onto site systems
- Participate in point-to-point loop checks
- Perform instrumentation and software calibration and tuning
- Participate in functional tests of all systems
- Troubleshoot installation discrepancies
- Program field modifications as required
- Assist with developing commissioning test plans and documentation updates/redlines
- Assist with developing training documentation/presentation on operations and maintenance of system
- The role requires travel to different facilities for installation, maintenance, or troubleshooting
- May include working in shifts, including nights, weekends, and holidays to ensure 24/7 coverage
Instrumentation & Electrical Design
System Design and Configuration
Onsite System Startup
Working Conditions
