What are the responsibilities and job description for the Administrative Assistant / Scheduler M- F, & weekend coverage position at Treasure Coast Hospice?
Job Description
Job Description
Definition
The Administrative Assistant / Scheduler is responsible for assisting the manager or designee to provide general administrative support and other clerical functions.
Qualifications
Minimum one year of office support experience. Computer literate with intermediate knowledge of Word, basic Excel and Windows skills.
Excellent internal and external customer service skills required. Demonstrated effective written and verbal communication skills. Ability to multi-task.
Experience in scheduling clinical staff in accordance with staffing requirements. Must be able to prioritize duties on a daily basis in response to rapidly changing patient care needs. Ability to utilize outstanding customer service skills.
EMR experience preferred.
Attendance is a condition of employment.
Key Result Areas
Ability to use desktop or laptop computer programs as needed.
Answer telephone calls and direct to appropriate person.
Input data in EMR.
Responsible for accurate, daily scheduling of clinical staff as measured by the tracking of patient care coverage.
Accountable for accurate data entry of patient care coverage as measured by internal auditing.
Accountable for responding to scheduled and unscheduled absences as measured by scheduling of per diem and other patient care staff ensuring that patient care needs are met.
Fulfill all responsibilities related to the success of the strategic plan of the organization, as requested and assigned.
Assist Crisis Care coordinator when needed.
OSHA Category
Position will be categorized as category III (involves no routine or potential exposure to blood, body fluids / tissues).
Working Conditions
Standing
Sitting
Walking
Lifting (raising or lower without mechanical aids) 50 lbs.
Pushing or pulling
Carrying objects
Climbing (ascending or descending stairs or ladders)
Crouching (bending at the knees)
Crawling (moving about on hands and knees)
Stooping (bending at the waist)
Reaching (extending hands and arms in any direction)
Handling (seizing, holding, grasping or turning objects)
Typing, picking, pinching or otherwise working with fingertips
Using arm muscles frequently
Using leg muscles frequently or for extended periods.
Additional Information
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent may be required to perform emergency duty before, during and / or beyond normal work hours or days in the event of an emergency, crisis situation or disaster (man-made or natural) including evacuation sites. The person in the position will work in a smoke-free location, and is expected to adhere to all smoking restrictions.
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