Sales Engagement Manager

At Treasure Data, we’re on a mission to radically simplify how companies use data to create connected customer experiences. Our sophisticated cloud-based customer data platform drives operational efficiency across the enterprise to deliver powerful business outcomes in a way that’s safe, flexible, and secure. 

We are thrilled that Gartner Magic Quadrant has recognized Treasure Data as a Leader in Customer Data Platforms for 2024! It's an honor to be acknowledged for our efforts in advancing the CDP industry with cutting-edge AI and real-time capabilities. View the report here.

Furthermore, Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility. 

Your Role:

We are seeking a seasoned project management professional to join our growing Proof of Concept team in the Engagement Manager Role. In their role, an Engagement Manager orchestrates high-velocity Proof of Concepts of Treasure Data’s software from start to completion, managing technical and functional resources, and working with cross-functional client stakeholders and senior leadership. The Solution Engineering and POC team partners with our prospects to rapidly develop business-driven use cases, deploy them with real customer data, and validate their value to ensure a successful sale of Treasure Data software. The Engagement Manager guides and guards the project governance, its scope, timelines, communication and day-to-day management along with the client. 

Key Responsibilities:

• Manage entire customer engagement from the time of project commencement
• Manage the customer relationship from start to finish while focusing on accelerating execution
• Participate in and guide project initiation, requirements gathering, solution design, development, and close, as well as initial post-sales support
• Partner with customer’s decision-makers (VPs, SVPs, CXO) in understanding their business goals and use cases
• Manage project risks
• Partner with the customer in determining the best solutions to achieve business goals
• Provide thought leadership and guidance to both own project team and the client
• Ensuring that the engagements align with Treasure Data’s best practices and methodologies
• Be the subject matter expert in all things Treasure Data and work with the customer as well as internal teams in driving the design of a scalable solution

Required Qualifications:

• 6 years of project/account management experience working with distributed teams
• Proven project leadership experience implementing enterprise solutions
• Analytical and strategic mindset to understand how to convert customer’s objectives and business goals into actionable use cases and a tangible project plan
• Time management skills - the ability to effectively manage and prioritize multiple competing projects at the same time
• Excellent communication (oral/written/presentation) skills; able to communicate and set expectations at various levels within the customer’s organization
• Ability to partner with customers and build strong relationships while influencing collaborative decision-making
• B.S. or B.A. or higher in Computer Science, Engineering, Math, Economics, or related field

Beneficial qualifications: 

• Good understanding of or experience in digital marketing and marketing technologies
• Consulting experience at Big 4 consulting firms
• Experience working with big data technologies (e.g. Hadoop, MapReduce, Hive/Pig, Cassandra, MongoDB etc.)
• Basic level of understanding of AI and ML concepts

Physical Requirements: 

• Working out of the New York, NY office according to our “Global Hybrid Working Policy.” 

Travel Requirements: 

• Requires peaks of 25% travel to visit clients

Perks and Benefits (US): 

Our benefit package showcases our culture of care and empathy with  

• Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP) 
• Competitive compensation packages 
• Company paid life insurance 3x salary 
• Company paid short- and long-term disability coverage 
• Retirement planning (401K) with company match 
• Restricted Stock Units (RSU)
• Flexible Time Off (FTO)
• Up to 26 weeks paid parental leave  

Our Dedication to You: 

We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives. 

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it. 

Agencies and Recruiters: 

We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!

Salary : $140,000 - $175,000