What are the responsibilities and job description for the Front Desk Receptionist and Care Coordinator position at Tree of Life Counseling Center?
Description:
Position Overview
Tree of Life Counseling Center is a busy out-patient mental health counseling and medication management office seeing over 1,600 clients in person and remotely every week and we are rapidly expanding. We are seeking a full-time (40 hours), front-desk, Coordinator to join our hard-working and close knit team in a role that requires in-person at both our offices in Freehold and Princeton per a set schedule.
The Care Coordinators are the first point of contact for our patients and clients whether answering phone calls or greeting clients at our front desk. The Care Coordinators help support the clinicians and assist clients with scheduling, on-boarding to our practice, and general customer service. We are a digital practice and utilize electronic health records and telephone systems that are all web-based, paperless systems. This position is not available to be performed remotely and must be in-person. Our ideal candidate thrives in a team-based environment, prides themselves on providing outstanding customer service, has solid phone, text, email communication skills preferably with a background in sales and customer service, works well in a fast-paced, but collegial environment and enjoys having a positive impact on every individual they engage with.
Interview Process
Company sponsored health, dental, vision, disability, pet, and life insurances
Company sponsored 401(k) with matching
Free Lifelock Identity Protection
Free $50,000 of life insurance coverage for each employee
Unlimited snacks, coffee and tea in our break rooms
The most incredibly friendly and supportive team of clinicians and administrators
Apple computer and phone will be provided
Company Overview
Tree of Life Counseling Center, LLC is a family owned and operated, growing mental health private practice headquartered in Freehold, NJ with another location in Princeton, NJ. We have been operating since 2016 and currently have a growing team of clinicians and administrative staff supporting our mission to provide quality and affordable mental health care to our community. We accept almost every major insurance and have a growing waiting list of clients needing care. Our offices provide a warm and relaxing environment for both staff and clients and both of our locations provide group rooms, craft rooms (for children), sand-tray therapy and more. We have over 50 therapy rooms across our two locations with clinicians specializing in talk therapy and EMDR for anxiety, trauma, family issues, LGTBQ and more. More information is available at www.treeoflifecc.org
Requirements:
Primary responsibilities will include:
Greeting clients
Collecting copays
Assisting with scheduling and communication between clients and clinicians
Other duties as assigned by leadership
Requirements
0-3 years experience
College Degree preferred
Multi-tasker
Self-starter
Excellent communication with team and staff
Superior phone conversation skills
Customer service
Position Overview
Tree of Life Counseling Center is a busy out-patient mental health counseling and medication management office seeing over 1,600 clients in person and remotely every week and we are rapidly expanding. We are seeking a full-time (40 hours), front-desk, Coordinator to join our hard-working and close knit team in a role that requires in-person at both our offices in Freehold and Princeton per a set schedule.
The Care Coordinators are the first point of contact for our patients and clients whether answering phone calls or greeting clients at our front desk. The Care Coordinators help support the clinicians and assist clients with scheduling, on-boarding to our practice, and general customer service. We are a digital practice and utilize electronic health records and telephone systems that are all web-based, paperless systems. This position is not available to be performed remotely and must be in-person. Our ideal candidate thrives in a team-based environment, prides themselves on providing outstanding customer service, has solid phone, text, email communication skills preferably with a background in sales and customer service, works well in a fast-paced, but collegial environment and enjoys having a positive impact on every individual they engage with.
Interview Process
- Resume Submission
- Video Interview
- In Person Interview with team
- Offer Extended
Company sponsored health, dental, vision, disability, pet, and life insurances
Company sponsored 401(k) with matching
Free Lifelock Identity Protection
Free $50,000 of life insurance coverage for each employee
Unlimited snacks, coffee and tea in our break rooms
The most incredibly friendly and supportive team of clinicians and administrators
Apple computer and phone will be provided
Company Overview
Tree of Life Counseling Center, LLC is a family owned and operated, growing mental health private practice headquartered in Freehold, NJ with another location in Princeton, NJ. We have been operating since 2016 and currently have a growing team of clinicians and administrative staff supporting our mission to provide quality and affordable mental health care to our community. We accept almost every major insurance and have a growing waiting list of clients needing care. Our offices provide a warm and relaxing environment for both staff and clients and both of our locations provide group rooms, craft rooms (for children), sand-tray therapy and more. We have over 50 therapy rooms across our two locations with clinicians specializing in talk therapy and EMDR for anxiety, trauma, family issues, LGTBQ and more. More information is available at www.treeoflifecc.org
Requirements:
Primary responsibilities will include:
Greeting clients
Collecting copays
Assisting with scheduling and communication between clients and clinicians
Other duties as assigned by leadership
Requirements
0-3 years experience
College Degree preferred
Multi-tasker
Self-starter
Excellent communication with team and staff
Superior phone conversation skills
Customer service
Salary : $50,000