What are the responsibilities and job description for the IT Operations Specialist position at Trelleborg Group?
Trelleborg is a world leader in engineered polymer solutions that seal, damp and protect critical applications in demanding environments. Our innovative engineered solutions accelerate performance for our customers in a sustainable way. By providing products and solutions in 18 different industries, our products can be found from the seabed to outer space.
As part of Trelleborg's global IT group, the IT Operations Specialist's role is to work with all facets of Trelleborg's business to bring innovative solutions to leverage a wide array of technologies. This person will provide PC, network, and system support to staff in their location as well as employees globally. The work completed by this person will directly impact Trelleborg's ability to meet customer needs as well as the ever-changing needs of our employees.
Job Duties :
- Troubleshoot setworks, systems, and applications to identify and correct malfunctions and other operations difficulties.
- Interface with departments, technical vendors, and personnel to solve problems
- Create and maintain accurate documentation
- Implement preventative maintenance routines and schedule accordingly
- Participate in project planning, implementation, and documentation
- Receive user requests for assistance via helpdesk ticketing system and prioritize and resolve issues
- Maintain a broad knowledge of state-of-the-art technology, equipment, and systems as pertaining to job functions
- Consistently follow and enforce IT policies and procedures
Requirements :
Competencies :
Travel :
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
