What are the responsibilities and job description for the Customer Success Associate position at Trellint?
Company Overview
Trellint, a Modaxo company, is at the forefront of simplifying curbside management. Our mission is to provide innovative solutions that make parking accessible, equitable, and congestion-free. We believe in empowering smarter parking to foster a thriving future for communities.
Job Summary:
The position will be responsible for the monthly compliance reports that involves reconciliation, weekly suspend auditing, entry level financials and communicating directly with California state agencies, clients, customers, subcontractors.
The ideal candidate will have analytical skills, strong work ethics, and great interpersonal skills. The project is based in downtown Los Angeles with hybrid in-person and remote workdays as an option to be defined by the Manager.
The hourly wage for this role is between $15-20 an hour depending on level of experience.
Job Description:
- Review operations and financial records to identify errors, inconsistencies, or missing information.
- Audit subcontractor documents for compliance of service level agreements, performance standards, and contract requirements.
- Compare different sets of data and resolve discrepancies, adjust entries, generate reports, or communicate with other departments or external parties to resolve any issues.
- Work with financial and operations reports or other documents that need to be reconciled.
- Use various software tools, such as spreadsheets, databases, operations, and accounting systems to perform their duties.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Anaheim, CA 92805 (Required)
Work Location: Hybrid remote in Anaheim, CA 92805
Salary : $15 - $20