What are the responsibilities and job description for the Food Service General Manager (GM) position at Tres LA Group?
Très LA Group is seeking an experienced General Manager to lead and elevate a premier food service account for one of the world’s most renowned tech companies. This role is ideal for a hospitality-driven leader who thrives in a fast-paced, high-pressure environment, excels in operational strategy, and is passionate about creating exceptional dining experiences through teamwork. The ideal candidate is someone who can handle criticism with grace, pivot quickly, and maintain absolute professionalism under pressure.
As the key liaison between Très LA Group and our corporate client, you’ll oversee a state-of-the-art cafeteria in Playa Vista, managing a large team while ensuring every detail meets the highest standards of service and execution.
What We Offer
- Competitive salary: $100,000 - $110,000 annually
- Comprehensive benefits: Medical, Dental, and Vision Insurance
- 401(k)
- Paid Time Off: 2 weeks PTO 12 paid holidays
- Life insurance
- Work-life balance: Monday to Friday daytime schedule (no nights or weekends!)
What You’ll Do
- Manage our most prominent client relationship with daily interactions—taking feedback, handling challenges, and always responding with poise and precision.
- Lead the partnership between Très LA Group and the client, ensuring the highest levels of satisfaction and operational excellence.
- Oversee daily cafeteria operations, including breakfast, lunch, and corporate catering services.
- Be actively engaged on the floor, ensuring high service standards, poise, and etiquette.
- Conduct kitchen inspections to maintain rigorous safety and sanitation standards in compliance with client and company protocols.
- Create, develop, and improve standard operating procedures for all areas of food service.
- Manage and mentor a team of around 30 staff, including managers, FOH, and BOH staff.
- Act as a pillar of support for the management team, providing guidance, mentorship, and problem-solving.
- Ensure strict adherence to client-specific food service systems and reporting requirements.
- Compile and present reports on Google Sheets, providing weekly, monthly, and quarterly operational insights.
- Lead project management on rollouts and new initiatives to ensure smooth execution.
- Foster collaboration through daily meetings with the client’s Executive Chefs and key stakeholders.
- Problem-solve with confidence, addressing operational challenges with professionalism and efficiency.
Who You Are
You are the definition of unflappable—nothing rattles you. A systems-driven leader with a keen ability to identify and resolve issues before they arise. You’re not just operationally strong—you bring charisma, professionalism, and a passion for hospitality to everything you do.
We’re looking for someone who is:
- Proactive – Anticipates needs and takes initiative.
- Adaptable – Thrives in fast-moving, ever-changing environments.
- Highly Organized & Detail-Oriented – Balances multiple priorities flawlessly.
- Resilient Under Pressure – Keeps composure in high-stakes situations.
- A Natural Leader – Fosters a positive, motivated team culture.
- A Relationship-Builder – Communicates effectively with clients and staff.
What You Bring
- 5-8 years of experience in food service management, overseeing FOH, BOH, and Admin operations, preferably as a Restaurant GM.
- Strong financial acumen and tech-savviness.
- Exceptional public speaking and leadership skills with a client-facing approach.
- A professional yet approachable demeanor with a commitment to excellence.
Salary : $100,000 - $110,000
